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Questions Leaders Should Ask Themselves When Introducing AI Into Their Organizations

Jun 17, 2024

By Janelle Beck, Senior Copy Editor

As artificial intelligence (AI) continues to become an inescapable part of our daily lives, it is essential that organizations consider if and how they can leverage the use of AI to improve efficiency and innovation. Familiarity with AI is essential for organizations to stay competitive and thrive in today's data-driven and rapidly evolving business landscape.

Jim Kouzes and Barry Posner, leadership experts and authors of The Leadership Challenge, have created a list of questions based on the framework of The Five Practices of Exemplary Leadership® that leaders can leverage to effectively guide the use of AI in their organizations.

Using The Five Practices of Exemplary Leadership® as your operating system for that journey of discovery, here are some questions you might start asking yourself.

 
Green badge that says Model the Way

Model the Way

  • What values should guide us in deciding and acting when introducing AI, and how can we ensure everyone is aligned around these values?
  • What actions can I take to set an example that I am aligned and committed to these values?
Blue badge that says Inspire a Shared Vision

Inspire a Shared Vision

  • What kind of future do we want and envision for our organization, and how does AI fit into this vision?
  • How do we enlist others around the shared vision and ensure that we connect it to their interests and aspirations?
Yellow badge that says Challenge the Process

Challenge the Process

  • What exciting opportunities can AI create for us? What are the challenges that we'll face?
  • How can we make it psychologically safe for people to experiment, take risks, and learn as we introduce this new technology?
Purple badge that says Enable Others to Act

Enable Others to Act

  • How trusting are people right now about the introduction of AI? What can we do to strengthen trust, increase collaboration, and facilitate relationships during this process?
  • What skills and support do people need to adopt and adapt to AI that they don't currently have? What development experiences are required so that AI increases a sense of agency and fosters growth and competence?
Red badge that says Encourage the Heart

Encourage the Heart

  • What are some ways we can recognize people for their commitment to the vision and values that we share around AI?
  • How can we build community and raise people's spirits during this transition?

By asking these questions, you can guide your organization through a thoughtful transition as you begin to embrace the power of AI, rooted in a foundation of The Five Practices of Exemplary Leadership.

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