Tips for Leaders

Feedback from others is one of the best learning tools there is. When colleagues engage in the 360-feedfback process and complete the LPI®: Leadership Practices Inventory®, they often want to know that you intend to do something with it. So when you are ready to plan for that crucial conversation (or series of conversations), here are some tips on how you can get the most learning out of the LPI process.   
  • Accept the feedback as a gift. Feedback may not come wrapped in a package with a bow, but it’s still one of the most valuable gifts you’ll ever receive. Why? Because we know from our research that leaders who are the most open to feedback are far more effective than leaders who resist hearing other people’s perspectives on their behaviors.

  • Take the feedback seriously. You might wonder, “Will it really make a difference if I increase the frequency of the behaviors measured by the LPI?” It will. Research consistently shows the same results: the more frequently you demonstrate the behaviors included in the LPI, the more likely you will be seen as an effective leader.
Excerpted from the Leadership Practices Inventory® Workbook, 4th edition, James M. Kouzes and Barry Z. Posner, © 2013, published by Pfeiffer/An imprint of Wiley. All rights reserved.  

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