In the past, normal implied placidity – a relatively unchanging situation. But today’s normal involves chaos and turbulence.
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“Normal means expect the unexpected. Normal means that you can’t predict tomorrow’s winners based on today’s successes. Normal means that leaders and their teams have to be able to adapt quickly to changing circumstances,” best-selling authors James Kouzes and Barry Posner write in their short new e-book, Turning Adversity into Opportunity.