Jennifer Robin No Excuses: How You Can Turn Any Workplace Into a Great One

The Leadership Challenge Forum 2014 Special Feature: Jennifer Robin

Author and consultant Jennifer Robin has spent years studying, observing, working with—and in—great workplaces. A Research Fellow and Adjunct Consultant at Great Place to Work® Institute, and formerly Senior Consultant with the Institute, she has gone inside and behind-the-scenes of hundreds of great and striving-to-be-great workplaces—from Whole Foods and Mayo Clinic to Coca-Cola. And what she has discovered she’ll share as one of our much-anticipated keynote speakers at this year’s upcoming Leadership Challenge Forum in New Orleans. Be ready for some surprises!

Audacious and inspiring, Jennifer will ask us all to Challenge the Process as she advocates for a “no excuses” approach to creating great workplaces—an approach firmly rooted in the Trust Model developed by the esteemed Great Place to Work Institute and detailed in her latest book, No Excuses: How You Can Turn Any Workplace Into a Great One (Jossey-Bass, 2013).  An engaging storyteller, she will bring to life the strategies and ideas driving great workplaces today, created by leaders who build relationships based on trust, pride, and camaraderie, and who don’t let what they can’t do stop them from doing what they can.

In addition to Jennifer’s continuing work with the Great Place to Work® Institute, she also is a management faculty member in the Foster College of Business at Bradley University, teaching in undergraduate, MBA, and executive programs in the areas of leadership, organizational culture, and strategic human resources management. She has co-authored three books, including No Excuses, The Great Workplace: How to Build It, How to Keep It, and Why It Matters (both by Jossey-Bass) and A Life in Balance: Finding Meaning in a Chaotic World.  Her insights have been featured in The Wall Street Journal, Investor’s Business Daily, and other online and print media.

Learn more about Jennifer Robin at


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