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Great Leadership Creates Great Workplaces

James M. Kouzes||Barry Z. Posner
2014-03-18||March 2014 Jossey-Bass
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In their first short format work, James Kouzes and Barry Posner explore just how great workplaces are made by great leaders. Using their research and data from more than 2,000,000 constituents around the world, as well as the results of their 30-years of research, they have expanded their work with The Five Practices of Exemplary Leadership to create a new metric of Positive Workplace Attitudes, directly addressing how leaders affect employee engagement. Their research shows just how feeling positive about being part of the workplace strongly influences people’s willingness to apply discretionary effort to their work.  People will put forth much more effort for their best leaders and very little for their worst leaders. Leaders who foster engagement get people to go from acceptable to good and even to great.

A host of studies have found that The Five Practices of Exemplary Leadership are directly correlated with employee commitment, retention, and performance.  Across 94 different organizations, researchers found that the company’s net income growth and stock price performance over a ten-year period was significantly correlated with the extent to which rank-and-file employees reported that senior leaders were engaging in The Five Practices. Actual bottom-line marketplace results stemmed from how leaders behaved, and in turn, how their constituents performed.  Great leaders create great workplaces that produce great results.

            Exemplary leaders produce these extraordinary results by answering these questions:

•          “What exactly are these leadership practices?” 

•          “What are the leadership behaviors and actions that make a difference?”

•          “What can we do ourselves to become great leaders?” 

•          “What can we do to help others improve their leadership abilities?”

Filled with new findings from Kouzes & Posner's original research, Great Leaders Create Great Workplaces introduces a new model, PWA, expanding the reach of The Leadership Challenge to address pressing, critical issues around employee engagement, and how leaders can improve it.

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