0787964638
Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing OthersA Leader's Guide to Rewarding and Recognizing Others
Paperback
2003-02-06||February 2003||2003-03-25||March 2003||2003-01-24||January 2003||2003-01-23||January 2003 Jossey-Bass
US $18.95
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Read an ExcerptAll too often, simple acts of human kindness are often overlooked
and under utilized by people in leadership roles. Advising mutual
respect and recognition of accomplishments, Encouraging the Heart
shows us how true leaders encourage and motivate those they work
with by helping them find their voice and making them feel like
heroes. Recognized experts in the field of leadership, authors
James Kouzes and Barry Posner show us that, through love, leaders
can encourage, and indeed allow those around them to be their very
best. Both practical and inspirational, Encouraging the Heart gives
readers a thoughtful approach to motivating individuals within an
organizational structure. ||Read Chapter 3 or Chapter 12, or see The Encouragement Index. All too often, simple acts of human kindness are often overlooked
and under utilized by people in leadership roles. Advising mutual
respect and recognition of accomplishments, Encouraging the Heart
shows us how true leaders encourage and motivate those they work
with by helping them find their voice and making them feel like
heroes. Recognized experts in the field of leadership, authors
James Kouzes and Barry Posner show us that, through love, leaders
can encourage, and indeed allow those around them to be their very
best. Both practical and inspirational, Encouraging the Heart gives
readers a thoughtful approach to motivating individuals within an
organizational structure. ||Read Chapter 3 or Chapter 12, or see The Encouragement Index. The Most Trusted Source For Becoming a Better Leader
||When it comes to motivating people to higher standards of performance, nothing—not even money—works as powerfully as the recognition of individual effort and achievement. And yet this "soft" leadership skill is one many leaders find hardest to command. In this work, the best-selling authors of The Leadership Challenge delve deeply into the art of encouragement and reveal the practices and techniques exceptional leaders use to inspire extraordinary performance in others. Charged with real-world examples, practical ideas, and expert advice, Encouraging the Heart is your guide to mastering one of the most important elements of exemplary leadership. "Beyond the terrific stories and examples, Encouraging the Heart
is a wonderful tool for creating a workforce that cares. In today's
economy of job-hopping and nanosecond loyalty, can anything be more
valuable?" "Kouzes and Posner have done it again. Encouraging the Heart is
an insightful, easy-to-read book that shows modern leaders how to
foster pride, courage, hope, ownership, and achievement. It's a
wonderful mix of research findings and practical observations drawn
from the authors' extensive experience with leaders." All too often, simple acts of human kindness are often overlooked
and under utilized by people in leadership roles. Advising mutual
respect and recognition of accomplishments, Encouraging the Heart
shows us how true leaders encourage and motivate those they work
with by helping them find their voice and making them feel like
heroes. Recognized experts in the field of leadership, authors
James Kouzes and Barry Posner show us that, through love, leaders
can encourage, and indeed allow those around them to be their very
best. Both practical and inspirational, Encouraging the Heart gives
readers a thoughtful approach to motivating individuals within an
organizational structure. ||Read Chapter 3 or Chapter 12, or see The Encouragement Index. Introduction xi PART ONE 1 The Heart of Leadership 3 2 The Seven Essentials of Encouraging 15 3 The Encouragement Index 33 PART TWO 4 The First Essential: Set Clear Standards 45 5 The Second Essential: Expect the Best 61 6 The Third Essential: Pay Attention 73 7 The Fourth Essential: Personalize Recognition 89 8 The Fifth Essential: Tell the Story 99 9 The Sixth Essential: Celebrate Together 113 10 The Seventh Essential: Set the Example 129 PART THREE 11 Finding Your Voice 145 12 150 Ways to Encourage the Heart 151 Notes 177 Acknowledgments 187 The Authors 191 Jim Kouzes and Barry Posner are authors of the award-winning and best-selling books, The Leadership Challenge, A Leader's Legacy, Encouraging the Heart, and Credibility as well as the widely used Leadership Practices Inventory (LPI). The launch of LPI Online, combined with their other publications, truly make them the most trusted source on becoming a better leader. ||"Beyond the terrific stories and examples, Encouraging the
Heart is a wonderful tool for creating a workforce that cares.
In today's economy of job-hopping and nanosecond loyalty, can
anything be more valuable?" — Patrick Lencioni, author, The Five Dysfunctions of a Team, and president, The Table Group "Kouzes and Posner have done it again. Encouraging the
Heart is an insightful, easy-to-read book that shows modern
leaders how to foster pride, courage, hope, ownership, and
achievement. It's a wonderful mix of research findings and
practical observations drawn from the authors' extensive experience
with leaders." |
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