This jolt emphasizes the difference between understanding something and applying that learning. It is perhaps our favorite jolt.
Participants learn the difficulty of listening and following directions required for even simple activities such as clapping their hands simultaneously.
To emphasize that actions speak louder than words
Any number over ten
This activity works best with groups of ten to one hundred
2 minutes for the activity
3 to 10 minutes for debriefing
Conduct a practice round. Ask all the participants to clap their hands once. Pause while participants do this.
Brief the participants. Complain that the participants' clapping was ragged and unimpressive and that you want them to synchronize their claps so that those outside the room hear a single thunderous sound.
Provide performance support. Explain that you will provide a non-electronic performance support system to synchronize all the participants' claps: you will count "One, two, three" and then say, "Clap." Ask everyone in the room to wait until you say, "Clap" before they clap simultaneously.
Conduct the activity. Count out loud, "One, two, three." Immediately after you say "three," clap your hands (without saying the word "Clap"). Most participants will follow your lead and clap their hands as well. Act surprised and say, "Clap."
Ask the participants why they did not follow your instructions and wait until they heard the word "Clap" before clapping hands. Some participant will likely say, "But you clapped your hands. . . ." They will likely anticipate your response, "Would you jump off a cliff if I did?" Ask the participants what they learned from the activity. Discuss the learning points that the participants offer.
1. Actions speak louder than words.
2. People follow your actions more than your words.
3. A big gap exists between understanding instructions and following them.
This is an effective jolt to use near the beginning of a training session. If this jolt follows other jolts, participants may suspect that you are planning to trap them and avoid following your lead.
Excerpted from Jolts! Activities to Wake-up and Engage Your Participants by Sivasailam "Thiagi" Thiagarajan and Tracy Tagliati. Published by Pfeiffer © 2011. All Rights Reserved.
Sivasailam "Thiagi" Thiagarajan, Ph.D., is Resident Mad Scientist at the Thiagi Group, a Bloomington, Indiana-based organization with the mission of helping people improve their performance effectively and enjoyably. Thiagarajan has published forty books, including Thiagi's 100 Favorite Games and Design Your Own Games and Activities (both from Pfeiffer), as well as numerous games, simulations, and articles.
Tracy Tagliati, CPLP, is a Senior Associate at the Thiagi Group, where she specializes in designing and delivering training to international clients. Prior to working with the Thiagi Group, Tracy was a corporate trainer for Mercury Insurance Group and Mindset Development, a franchise of Crestcom International.